Privacy Policy

Last updated: November 08, 2024

At Torque Commerce Inc ("Company", "we", "us", or "our"), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.allincommerce.io (the "Service"). It also describes your rights and choices regarding your personal data.

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with its terms, please do not access or use the Service.

1. Data Controller and Contact Information

Torque Commerce Inc is the data controller for your personal data. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

2. Definitions

  • Account: A unique account created for you to access our Service.
  • Affiliate: An entity that controls, is controlled by, or is under common control with a party.
  • Cookies: Small files placed on your device that hold data related to your use of the Service.
  • Country: California, United States.
  • Device: Any device that can access the Service, such as a computer, cellphone, or digital tablet.
  • Personal Data: Any information relating to an identified or identifiable individual.
  • Service Provider: Any person or company that processes data on behalf of the Company.
  • Third-party Social Media Service: Any website or social network through which a user can log in or create an account.
  • Usage Data: Data collected automatically, generated by the use of the Service.
  • You: The individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service.

3. Information We Collect

3.1 Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

  • Contact Information: Email address, first name, last name, phone number, address (street, city, state, ZIP/postal code).
  • Account Information: Username, password, and other credentials.
  • Usage Data: Information about how you use our Service.
  • Marketing Preferences: Your preferences in receiving marketing communications from us.

3.2 Usage Data

We collect Usage Data automatically when you use the Service. This may include information such as:

  • Your Device's IP address
  • Browser type and version
  • Pages visited on our Service
  • Time and date of your visit
  • Time spent on pages
  • Unique device identifiers
  • Diagnostic data

When you access the Service via a mobile device, we may collect:

  • Mobile device type and unique ID
  • Mobile operating system
  • Mobile Internet browser type
  • IP address of your mobile device

3.3 Information from Third-Party Social Media Services

You may choose to register or log in through:

  • Google
  • Facebook
  • Instagram
  • Twitter
  • LinkedIn

If you decide to do so, we may collect personal data associated with your third-party account, such as your name, email address, and contact list.

4. Legal Bases for Processing Personal Data

We process your personal data based on the following legal grounds:

  • Consent: You have given us clear consent to process your personal data for specific purposes.
  • Contractual Necessity: Processing is necessary for the performance of a contract to which you are a party.
  • Legal Obligation: Processing is necessary for compliance with a legal obligation.
  • Legitimate Interests: Processing is necessary for our legitimate interests, provided these do not override your rights and interests.

5. How We Use Your Personal Data

We may use your personal data for the following purposes:

  • To Provide and Maintain Our Service: Including account creation, authentication, and customer support.
  • To Manage Your Account: Managing your registration and access to the Service.
  • For Contract Performance: Fulfilling obligations arising from contracts entered into between you and us.
  • To Contact You: Sending updates, notifications, and administrative communications.
  • To Send Marketing Communications: Providing you with news, special offers, and general information about goods and services.
  • To Manage Your Requests: Responding to your inquiries and requests.
  • For Business Transfers: Evaluating or conducting mergers, divestitures, restructuring, reorganization, dissolution, or other sale or transfer of assets.
  • For Legal Compliance: Complying with legal obligations, resolving disputes, and enforcing agreements.
  • For Other Purposes: Data analysis, identifying usage trends, improving our Service, and enhancing user experience.

6. Cookies and Tracking Technologies

We use Cookies and similar tracking technologies to track activity on our Service and store certain information.

6.1 Cookies‍

  • Session Cookies: Temporary cookies that remain in your browser's cookie file until you leave the site.
  • Persistent Cookies: Remain on your device for a set period or until you delete them.

6.2 Tracking Technologies We Use‍

  • ‍Google Analytics
    • Purpose: Analyze website traffic and user behavior.
    • Opt-Out: Install the Google Analytics Opt-out Browser Add-on.
    • Privacy Policy: Google Privacy Policy
  • Google Tag Manager
    • Purpose: Manage website tags without editing code.
    • Privacy Policy: Google Privacy Policy
  • Facebook Pixel
    • Purpose: Measure ad effectiveness and deliver targeted ads.
    • Opt-Out: Adjust ad preferences in your Facebook settings.
    • Privacy Policy: Facebook Data Policy: https://www.facebook.com/about/privacy
  • Hotjar
    • Purpose: Understand user interactions to improve usability.
    • Opt-Out: Follow instructions at Hotjar Opt-Out
    • Privacy Policy: Hotjar Privacy Policy
  • HubSpot
    • Purpose: Marketing automation and analytics.
    • Opt-Out: Follow instructions in the HubSpot Privacy Policy: https://legal.hubspot.com/privacy-policy
    • Opt-Out: Follow instructions in the HubSpot Privacy Policy: https://legal.hubspot.com/privacy-policy

6.3 Your Choices Regarding Cookies

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the Service.

  • Network Advertising Initiative Opt-Out: http://www.networkadvertising.org/choices
  • Digital Advertising Alliance Opt-Out: http://www.aboutads.info/choices
  • Your Online Choices (EU): http://www.youronlinechoices.eu

7. Disclosure of Your Personal Data

We may share your personal data in the following situations:

  • With Service Providers: To monitor and analyze the use of our Service and to contact you.
  • For Business Transfers: In connection with mergers, sales, or transfers of assets.
  • With Affiliates: Including our subsidiaries and parent company, requiring them to honor this Privacy Policy.
  • With Business Partners: To offer you certain products or services.
  • With Other Users: When you share personal information in public areas.
  • With Legal Authorities: To comply with legal obligations and protect rights.
  • With Your Consent: For any other purpose disclosed when you provide the information.

8. International Data Transfers

Your information may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction. We ensure adequate safeguards are in place to protect your data, such as Standard Contractual Clauses approved by relevant authorities.

9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

10. Security of Your Personal Data

We implement appropriate security measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure.

11. Your Rights

11.1 Rights Under GDPR (EU/EEA Residents)

  • Right of Access: Obtain confirmation of whether we are processing your personal data.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data under certain conditions.
  • Right to Restrict Processing: Request restriction of processing under certain conditions.
  • Right to Data Portability: Receive your personal data in a structured, commonly used format.
  • Right to Object: Object to processing based on legitimate interests.
  • Right to Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data.

To exercise these rights, please contact us at hello@allincommerce.io.
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11.2 Rights Under CCPA (California Residents)

  • Right to Know: Request disclosure of personal information collected about you.
  • Right to Delete: Request deletion of personal information we have collected from you.
  • Right to Opt-Out: Opt-out of the sale of your personal information.
  • Right to Non-Discrimination: Receive equal service and price even if you exercise your privacy rights.

To exercise these rights, please contact us at hello@allincommerce.io or call 1-775-238-9926.

Do Not Sell My Personal Information

We do not sell personal information as defined under the CCPA. However, if you wish to opt-out, please contact us.

12. Children's Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal data from anyone under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

13. Third-Party Links

Our Service may contain links to third-party websites or services not operated by us. We have no control over and assume no responsibility for their content or privacy practices. We encourage you to review their privacy policies.

14. Do Not Track Signals

Our Service does not respond to Do Not Track (DNT) signals. You can learn more about Do Not Track at allaboutdnt.com.

15. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page.
  • Notifying you via email and/or a prominent notice on our Service prior to the change becoming effective.
  • Updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes.

16. Consent for Marketing Communications

If you have opted-in to receive marketing communications, we may use your personal data to contact you with newsletters, promotional materials, or other information that may be of interest to you. You may opt-out of receiving any or all of these communications by:

17. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee compliance with this Privacy Policy. If you have any questions about this Privacy Policy or how we handle your personal data, please contact the DPO at hello@allincommerce.io.

18. Accessibility

We are committed to making our Privacy Policy accessible to everyone. If you require this Privacy Policy in an alternative format, please contact us.

19. Contact Us

If you have any questions about this Privacy Policy or our data practices, you can contact us:

Note: This Privacy Policy is intended to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). It is important to review this Privacy Policy periodically and consult with a legal professional to ensure compliance with all relevant laws and regulations.